Computer Repair in Penrith

What We Fix at Our Penrith Store

We repair just about every computer problem you can throw at us. DTec offers a full range of computer repair services across Cumbria, with our Penrith store serving customers throughout Eden and the surrounding area. Common jobs include:

• Computers that won’t turn on — power supply faults, motherboard issues, faulty components
• Slow or sluggish PCs — hard drive failures, malware, lack of maintenance, outdated hardware
• Virus and malware removal — including those nasty pop-ups, browser hijackers and ransomware
• Blue screen errors and crashes — driver problems, RAM faults, overheating
• Data recovery — recovering files from failed hard drives, corrupted drives or accidentally deleted files
• Hard drive and SSD upgrades — make an old computer feel brand new with a solid-state drive
• Memory (RAM) upgrades — for smoother multitasking and better performance
• Windows reinstalls and updates — fresh installs, repairs, and sorting out botched updates
• Custom-built and gaming PC repairs — graphics card faults, cooling problems, build issues
• Email and internet setup — getting Outlook, Gmail or your home network behaving

If your problem isn’t on the list, give us a ring on 01768 895600 — chances are we’ve seen it before.

Why Choose DTec for Computer Repair in Penrith?

• Established in 1997. Three decades of experience means there’s not much we haven’t seen. We’ve watched computers evolve from beige boxes running Windows 95 to today’s gaming rigs and ultra-thin laptops, and we’ve fixed them all.
• Family-run, locally owned. We’re not part of a national chain. Our staff live and work in Cumbria, and our reputation depends on doing right by local people.
• Honest, jargon-free advice. We’ll explain what’s wrong with your computer in plain English, tell you whether it’s worth fixing, and never push you towards an expensive repair if a simpler fix will do.
• No fix, no fee diagnostics. If we genuinely can’t sort the problem, you don’t pay for the diagnosis. Simple as that.
• Two stores, one team. With shops in Penrith and Carlisle, we’ve got Cumbria covered. If a part needs ordering or a specialist tool is at the other store, we’ll sort it between us.

Areas We Cover Around Penrith

Our Penrith store is conveniently located on Scotland Road, just off the A66 and A6, making us easy to reach from across Eden and the wider Cumbria area. We regularly help customers from:

• Appleby-in-Westmorland — about 15 minutes east via the A66
• Keswick — around 25 minutes west via the A66, handy for the northern Lakes
• Pooley Bridge and Ullswater — a short drive south for anyone in the Ullswater valley
• Shap — easy to reach down the A6
• Plus all the surrounding villages including Greystoke, Lazonby, Kirkoswald, Temple Sowerby and Tebay

If you’re not local to Penrith, our Carlisle store at Unit 3 James Street Workshops covers the north of the county — handy if you’re closer to Brampton, Wigton, Longtown or Dalston.

How to Find Us in Penrith

Address: DTec Computers Unit 2 Lunsons Yard Scotland Road Penrith CA11 9HL

Phone: 01768 895600

Parking: Free customer parking on site

Opening Hours

Monday: 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 05:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 05:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 09:00 AM - 02:00 PM
Sunday: Closed

How much does computer repair cost in Penrith?

It depends on what’s wrong. Simple fixes like virus removal or a memory upgrade typically start from around £36, while more involved jobs like data recovery or motherboard repairs cost more. We always give you a clear price before any work starts – no surprises on the bill.

How long does a computer repair take?

Most standard repairs are turned around in 1-3 working days. Simple issues can sometimes be sorted while you wait. If we need to order a specific part, we’ll let you know upfront.

Do I need to book an appointment?

No – just pop in during opening hours. We’ll take a look and give you a diagnosis there and then. If you’d rather call ahead to check we’re not busy, ring us on 01768 895600.

Can you fix Apple Macs as well as Windows PCs?

Yes, we work on both. Whether it’s a Windows desktop, gaming PC, or a Mac, bring it in and we’ll take a look.

What if my computer can’t be repaired?

If a repair isn’t economical, we’ll tell you straight. We also sell a full range of new and refurbished computers in store, so we can sort you out with a replacement and even transfer your data across.

Can you recover data from a dead hard drive?

In most cases, yes. We have specialist tools for data recovery from failed drives, corrupted file systems and accidentally deleted files. The success rate depends on the type of failure, but we’ll always assess your drive first and give you an honest answer.

Do you offer collection or on-site repair?

Yes, onsite visits are available throughout Penrith and the surrounding areas, we visit lots of our home and business customers providing support right across the Eden Valley.