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Welcome To DTec
DTec is a family run computer shop & Laptop Repair Business established in 1997 we operate from 2 computer shop’s one based in Penrith and one Carlisle. Both of our computer shop’s have large Showrooms stocked with the latest Laptops, Desktops, Printers and accessories. We have gained a reputation for offering top-quality computer systems at very competitive prices.
We pride ourselves on the best possible after sales service and the majority of our business comes from repeat customers and word of mouth recommendations. We offer jargon free advice and talk plain English. Every product we sell includes Lifetime Technical Support, over the phone or you can call into one of our shops.
We provide all types Computer repair and Laptop repair, if you’re looking for someone to fix your broken laptop we can help. Onsite computer support is another popular repair option DTec Offer. We have fully equipped computer repair workshops, and a number of experienced PC repair specialists. We will always discuss the available options with you before we carry out any repair and advise you on any costs involved.
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Bullguard Internet Security
We Have teamed up with Bullguard® Internet Security to bring you the ultimate protection for your PC. All new computers come pre-installed with this award winning security package absolutely free for an entire year (RRP £49.95).
Travelled to Penrith to arrange for a flashing of my BIOS, after I was sent a motherboard online with a BIOS too old to work with my Ryzen 5. Called at 9am, sorted by 11am the same day for just over £20. They seem happy to demonstrate the PC has been fixed IF you ask them before paying
Had a panic when my laptop wouldn’t turn on, so rang Dtec & hot footed it straight there for them to have a look at. After a quick check they realised it was a faulty battery that was stopping it from powering up. Excellent customer service & a very quick diagnosis. This is the sort of service most places can only dream about & I can only say that I am very happy for the quick fix. Well done guys 🙂
These guys are amazing got my son a gaming pc for Christmas, the doughnut I am didn’t realise it didn’t have WiFi messaged them through Facebook. One of the lads went down to the shop and brought me what I needed on Christmas Day. Can’t thank them enough made my special wee mans Christmas. Thanks guys