Welcome To DTec Computer Shop
About Our Computer Shop
DTec is a family run computer shop established in 1997 we operate from two stores one based in Penrith and one Carlisle. Both of our computer shop’s have large Showrooms stocked with the latest Laptops, Desktops, Printers and accessories. We have gained a reputation for offering top-quality computer systems at very competitive prices.
We pride ourselves on the best possible after sales service and we fix thousands of computers each year, the majority of our business comes from repeat customers and word of mouth recommendations. We offer jargon free advice and talk in plain English. Every product we sell includes lifetime technical support, free data transfer and a free copy of Norton 360.
We Provide all types of computer repair, and fix any make or model. We have fully equipped computer repair workshops, and a number of experienced PC repair specialists. We will always discuss the available options with you before we carry out any repair and advise you on any costs involved. Checkout our computer repair page here
If you’re looking for someone to fix your broken laptop we can help, we replace over 20 Screens per week and our computer shop carries most sizes in stock allowing us to offer a fast turnaround for your repair. We also offer board level repairs and we are able to fix broken charring ports / power sockets. Laptop Repair Info
We have invested thousands in equipment allowing us to offer circuit board level repairs, our most popular service is HDMI port replacement, we repair a mixture of PlayStation and Xbox 360s each week and carry all of the different HDMI sockets in stock. Console Repair Info
Inside our Computer Stores
You can expect to find large range of the latest products on display for you to look at and try out, our website is upto date with the latest stock figures and pricing, you can order online for local collection from either our Carlisle or Penrith stores.
Norton 360 Internet Security
We Have teamed up with Norton 360 Internet Security to bring you the ultimate protection for your PC. All new computers come pre-installed with this award winning security package absolutely free for an entire year (RRP £79.95). Read about Norton’s Awards Here
Travelled to your Penrith computer shop to arrange for a flashing of my BIOS, after I was sent a motherboard online with a BIOS too old to work with my Ryzen 5. Called at 9am, sorted by 11am the same day for just over £20. They seem happy to demonstrate the PC has been fixed IF you ask them before paying
Had a panic when my laptop wouldn’t turn on, so rang your carlisle computer store & hot footed it straight there for them to have a look at. After a quick check they realised it was a faulty battery that was stopping it from powering up. Excellent customer service & a very quick diagnosis. This is the sort of service most places can only dream about & I can only say that I am very happy for the quick fix. Well done guys 🙂
These guys are amazing got my son a gaming pc for Christmas, the doughnut I am didn’t realise it didn’t have WiFi messaged them through Facebook. One of the lads went down to the comptuer shop and brought me what I needed on Christmas Day. Can’t thank them enough made my special wee mans Christmas. Thanks guys