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Welcome To DTec Computer Repair

About Our Computer Shop

DTec is a family run computer repair business established in 1997 we operate from two shops one based in Penrith and one Carlisle. Both of our computer shop’s have large Showrooms stocked with the latest Laptops, Desktops, Printers and accessories. We have gained a reputation for offering top-quality computer systems at very competitive prices.

We pride ourselves on the best possible after sales service and we fix thousands of computers each year, the majority of our business comes from repeat customers and word of mouth recommendations. We offer jargon free advice and talk in plain English. Every product we sell includes lifetime technical support, free data transfer and a free copy of Norton 360.

Computer repair

We Provide all types of computer repair, and fix any make or model. We have fully equipped computer repair workshops, and a number of experienced PC repair specialists. We will always discuss the available options with you before we carry out any repair and advise you on any costs involved.

Laptop Repair

If you’re looking for someone to fix your broken laptop we can help, we replace over 20 Screens per week and carry most sizes in stock allowing us to offer a fast turnaround for your repair. We also offer board level repairs and we are able to fix broken charring ports / power sockets. Laptop Repair Info

Console Repair

We have invested thousands in equipment allowing us to offer circuit board level repairs, our most popular service is HDMI port replacement, we repair a mixture of PlayStation and Xbox 360s each week and carry all of the different HDMI sockets in stock. Console Repair Info

Printer Repair

We have been an Epson Express Centre for over 15yrs giving us a wealth of experience of in warranty and out of warranty printer repairs. We can also repair other brands of printer, sometimes its more economical to replace your printer we have a large range of replacements in stock.



Travelled to Penrith to arrange for a flashing of my BIOS, after I was sent a motherboard online with a BIOS too old to work with my Ryzen 5. Called at 9am, sorted by 11am the same day for just over £20. They seem happy to demonstrate the PC has been fixed IF you ask them before paying

Cameron Winters / Google

Had a panic when my laptop wouldn’t turn on, so rang Dtec & hot footed it straight there for them to have a look at. After a quick check they realised it was a faulty battery that was stopping it from powering up. Excellent customer service & a very quick diagnosis. This is the sort of service most places can only dream about & I can only say that I am very happy for the quick fix. Well done guys 🙂

Richard Creary / Facebook

These guys are amazing got my son a gaming pc for Christmas, the doughnut I am didn’t realise it didn’t have WiFi messaged them through Facebook. One of the lads went down to the shop and brought me what I needed on Christmas Day. Can’t thank them enough made my special wee mans Christmas. Thanks guys

Gill Hand / Facebook