Computer
Technician

£30,000 per year | 45 hours per week
One full-time vacancy — based at either our Carlisle or Penrith store

We’re looking for a new Computer Technician to join the team at DTec Computers.

This is a hands-on role primarily focused on diagnosing, repairing, upgrading and building computers, alongside helping customers with technical advice, occasional telephone support and carrying out some onsite work.

Apply Now

Could this be you?

If you’re the person your friends and family always turn to when something goes wrong with their computer, you build or upgrade your own PCs, or you simply enjoy figuring out why something isn’t working, this could be the job for you.

You don’t necessarily need formal IT qualifications. We’re much more interested in practical ability, enthusiasm for computers, a willingness to learn and finding someone who will fit in well with the rest of the team.

  The Role

Your day-to-day work will be varied and will include:

  • Diagnosing and repairing desktop computers and laptops
  • Building and upgrading gaming PCs and desktop computers
  • Hardware replacement and fault finding
  • Windows troubleshooting and software-related repairs
  • Repairing and troubleshooting printers
  • Diagnosing and repairing games consoles
  • Advising customers on computer repairs, upgrades and new computer purchases
  • Providing occasional telephone technical support to customers
  • Setting up and installing new computers for customers
  • Carrying out occasional deliveries and onsite computer installations
  • Checking in new stock and deliveries
  • Making sure stock levels are accurate on our computer system
  • Adding and updating products on our website
  • Helping with the general day-to-day running of the shop

    We do not repair mobile phones or tablets.

  Who We’re Looking For

We’re not necessarily looking for someone with a long list of qualifications or certificates.

We’re looking for someone who genuinely enjoys working with computers and technology and already has a good practical understanding of PCs.

You might already work in IT or computer repair, but equally you might be someone who has built computers as a hobby, regularly fixes computers for friends and family or has developed your knowledge through your own interest in technology.

Driving Licence required

A driving licence is important because the role includes occasional customer deliveries, onsite work and computer installations.

Essential

  • Good practical understanding of computer hardware
  • Comfortable diagnosing and fixing computer problems
  • Experience building or upgrading desktop and gaming PCs
  • Good working knowledge of Windows
  • Confident dealing with customers face-to-face and over the phone
  • Able to explain technical issues in a straightforward way
  • Reliable and able to work as part of a small team
  • Willing to learn areas they may not already have experience in
  • Full driving licence

Useful but not essential

  • Formal IT qualification
  • Pervious professional experience in IT or computer repair
  • Experience with networking
  • Website / eCommerce experience

 

  What It’s Like Working at DTec

DTec Computers is an established local computer business with stores in Carlisle and Penrith.

We’re a small team and the working environment is relaxed and friendly, while still being busy and customer-focused

Our existing staff have been with the company for more than 10 years.

This isn’t a corporate IT helpdesk role and it isn’t a high-pressure retail sales position.

Most of your time will be spent working directly with computers — repairing them, building them, upgrading them and solving problems.

There is a customer-facing side to the job, both in-store and occasionally over the phone, so you do need to be comfortable talking to people and offering advice, but we’re not looking for a pushy salesperson.

Salary
£30,000

Per Year

Hours
45 hours per week

Monday to Friday: 9:00am – 5:00pm
Saturday: 9:00am – 2:00pm

Location
Carlisle or Penrith

One vacancy – the successful applicant can be based at either store. Occasional work at our other store or customer sites may be required.

  Interested? Apply Now.

If this sounds like the sort of job you’d enjoy, we’d like to hear from you.

You don’t need to write a formal covering letter. Tell us a little about yourself, your experience with computers and why you think the role would suit you.

Please also upload your CV in PDF or Word format, or email job@dtec-computers.com

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Please upload your CV